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Local McHenry County Home Has Mold Invasion

8/5/2018 (Permalink)

Mold Remediation Local McHenry County Home Has Mold Invasion Mold, Mildew, and Mushrooms Are No Match For The Trained Professionals

Local McHenry County Home Has Mold Invasion

This country home was broken into and vandalized. Intruders took what they wanted, and then left the water running when they left.  Damage to the home included a flooded kitchen and basement.  The end result was extensive mold throughout the entire basement and behind the walls of the kitchen cabinets.  The flooring in the basement had mushrooms growing on area rugs.

Take Precautions

Mold is more likely to spread when an environment has been subject to moisture for a long period of time. 

Four Things Are Needed For Mold Too Become A Problem

-Organic Materials (wood, paper, drywall, insulation)

-Temperature (60* and above)

-Humidity (70% or higher)

-Time (as little as 48 hours)

Our trained professionals will examine your structure, and if they find mold you will be asked to approve and sign work authorization forms prior to any mold remediation being performed.

If You Think You Might Have Mold, Call Us Today 847-516-1600.

Residential Biohazard Cleanup

8/5/2018 (Permalink)

Biohazard Residential Biohazard Cleanup Fully suited up and Ready for Whatever Happens

SERVPRO of Southern McHenry County is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials. 

When it comes to a biohazard situation, protection is the name of the game. Protection for our employees, protection for the home or business owner and protection of the environment during the disposal process. We never know what type of call we might get so our crews are always ready with Tyvek suits, industrial-grade gloves and full face respirators.

This Cary resident knew to call the experts at SERVPRO of Southern McHenry who would be able to properly clean his home with chemicals that cannot be purchased in your local hardware store. We were able to restore his home back to it's original state and make it "Like it never even happened."

How Your Insurance Is Important in a Commercial Build Back

8/1/2018 (Permalink)

Commercial How Your Insurance Is Important in a Commercial Build Back SERVPRO Can Restore and Rebuild Your Business in Algonquin, Cary, Crystal Lake, Fox River Grove, Huntley, Lake in the Hills, Marengo, or Woodstock

SERVPRO Provides Emergency Services, Build Backs, and Communication

When severe damage strikes a business, it can be difficult for owners to cover the costs of repairs. In addition to material losses, expenses of new materials, safety and preventative fixtures, labor, and many other factors must be considered, quickly adding up before the business ever gets a chance to reopen. Insurance companies are critical in these scenarios, as their prompt delivery of payment and quick processing may mean life or death for a business trying to overcome its damages. SERVPRO works in close cooperation with insurance companies, providing them with regular updates on the situation by any means necessary, and in many cases acting as a go-between with the agency and the claimant.    Commercial build back in Algonquin, Cary, Crystal Lake, Fox River Grove, Huntley, Lake in the Hills, Marengo, Woodstock, or Union can vary widely on time and resources spent before the business can reopen, depending on what reconstruction efforts are needed. Removal or rebuilding of walls, pillars, and other structural elements can take lots of time, as can full replacement of aesthetic elements such as flooring materials and wallpaper. These types of repairs not only add days or weeks to restoration times but rack up thousands in material costs. SERVPRO works to make sure that the insurer understands both forms of financial loss, helping to keep your business open during the crisis, if at all possible.    If your business has been recently hit by damages, by far the most important step in reducing costs and headaches related to your insurance is in calling us early for a fast response. By contacting us immediately, we can respond to the damages and begin mitigation within hours, reducing any co-payments or demands the insurer might make. This fast initial action is contingent upon the signing of our SERVPRO Service Authorization Form. You must also contact your insurance provider as soon as possible. We do emphasize that we are not an insurance company and will always follow the suggestions or demands of the client and the insurer.    We have staff, project managers, and an established protocol to rebuild many damaged facilities. We can also partner with other companies whom we have a working relationship with or other companies of your choosing.

  SERVPROof Southern McHenry County has a strong reputation and relationship with all local insurance companies, helping businesses to build back as quickly and with as little cost as possible. Call us as soon as trouble strikes at (847) 516-1600.

SERVPRO of Southern McHenry County is Hiring!

7/30/2018 (Permalink)

General SERVPRO of Southern McHenry County is Hiring! Now Hiring

Are you interested in working with a great crew of people for a super company?  Not afraid to get a little dirty?  Enjoy doing something to help people who have just gone through disaster?  Consider checking out this position with SERVPRO Southern McHenry County. Call today and you could start working tomorrow!

Location:  Cary, IL

Pay: $13-$15/HR. DOE $15-$18/HR if IICRC Certified

Hours:  Guaranteed 30 hours-40 hours a week

Requirements: Flexible to accommodate 24/7 business needs but not limited to pushing, pulling, lifting up to 50 lbs as needed.

Call Robert or Josephine at 847-516-1600 for an interview today!

3 Places Water Leaks Could be Hiding in Your Home In Southern McHenry County

7/11/2018 (Permalink)

Water Damage 3 Places Water Leaks Could be Hiding in Your Home In Southern McHenry County Check these areas to make sure water is not damaging your home!

If you are a homeowner in Cary or Algonquin, you know the danger that water damage can cause to your house. Sneaky leaks and unforeseen plumbing problems can cost you more than an increased water bill. They can cause massive damage to your home, and repairs can be in the thousands of dollars. Last year, almost 40 percent of homes suffered some sort of water damage, ranging from a frozen pipe bursting to leaky roofs. Out of these 40 percent of homes, 93 percent of the incidents could have been prevented! Read through this article to find out 3 of the most common ways that water damage can be in your home, without your knowledge! If you do find damage from water in your home, give SERVPRO of Southern McHenry County a call. We can give you a quote for water damage restoration, and help you get through the pain of water damage.

Leaky Pump Valves

One of the most common ways that water leaks can happen in your home, comes from the pumps that are in your shower or central air system. These pumps, while rugged, are not impervious to wear and tear. The valves in them often go for years without service, and by the time you can see the damage that they've caused, it is often too late. The water seeping out of the valves can cause floorboards to be destroyed, or cause mold to grow around the area of the pump. The best practice is to give a water restoration company a call and have them assess the damage.

Leaks from the Bathtub

Another sneaky way that water can damage your home, comes from your bathtub. If the watertight seal around the tub is somehow broken, not all the water from your long shower or bath will end up down the drain. It may take a few days to finally notice, but that notice will be shocking. If you have an upstairs bathroom, that notice may come in the form of water dripping from your ceiling, right before the ceiling begins to sink down from the added weight of the water. If your bathroom is downstairs, you may not notice the leak for a longer period of time, allowing for the water under the bathtub to eat away at wood flooring. The worst outcome from the leaking bathtub is that mold growth is almost inevitable!

Hidden Toilet Leaks

Toilet leaks are some of the most common leaks that happen in a home. This makes them the most important place to watch for a runaway leak, and one of the most important places to have inspected by SERVPRO of Southern McHenry County. Toilet leaks that are not immediately visible to the homeowner can cause massive damage over a long period of time, much like the bathtub leaks mentioned above. A leaking gasket or valve can cause water to pool under the toilet fixture, eating away at the floor of your home.


If you think you might have a leaking valve, give SERVPRO of Southern McHenry County a call. They can inspect your home for potential leaks, and evaluate the risk these leaks can pose to your home.

Chimney Cleaning Tips

7/8/2018 (Permalink)

Fire Damage Chimney Cleaning Tips Keep your chimney clean to prevent fire damage in your home!

Chimney Cleaning Tips

At SERVPRO of Southern McHenry County, we know the lovely warm glow a chimney can add to any home. Sitting in front of a fireplace in your Nashville home on a crisp day is a wonderful way to relax and enjoy an evening with family. There is nothing more important than keeping your home and family safe. To help keep those fires going, it's useful to make sure the chimney is periodically cleaned. Chimney cleaning can help a fireplace stay in good shape and reduce the risk of a fire breaking out in your home. Additionally, the chimney allows smoke, fumes and dangerous toxins escape the home through its ventilation. Read on for some helpful tips on having your chimney services.

Inspect the Brick

All chimneys should be completely cleaned at least once a year. Proper cleaning is important to make sure that the chimney is in good working order. Any homeowner should also perform an inspection on their own. This can help identify any potential problems that must be addressed as soon as possible. It's a good idea to bring a flashlight and have a good look at the floor. All the ashes in the chimney accumulate here. The flooring needs to be kept in good shape to make sure the fire can be turned on. Note any problems with the brick surrounding it. The bricks used in a fireplace are more heat tolerant than ordinary bricks. They need to be maintained to prevent any fire in the fireplace from spreading to other areas of the home. If a single brick is out of place, this can make the rest of the chimney far less functional.

Have a Look Up

After having a good look at the area surrounding the fireplace, it's a good idea to have a look at the rest of the chimney. Put on some old clothes and get in the area surrounding the fireplace. Have a look at the chimney area. You should see if there's any obstruction or other issues. Small birds and rodents often find themselves stuck or you could have a thick layer of creosote and soot sticking to the flue and masonry inside the chimney. When this gets too thick, all it takes is a spark and you have a chimney fire on your hands.


According to the National Fire Prevention Association, 30 percent of home fires are caused by chimney fires. Be sure your home is not one of them and have your chimney cleaned regularly. If you do run into trouble with smoke or fire in your home give us a call at 847-516-1600. At SERVPRO of Southern McHenry County, we take pride in making it like it never happened 

Negotiating with Insurers After Commercial Water or Fire Damage in Southern McHenry County

7/1/2018 (Permalink)

Commercial Negotiating with Insurers After Commercial Water or Fire Damage in Southern McHenry County SERVPRO Helps with Your Insurance Claims After Water Damage in Your Southern McHenry County Office

SERVPRO Often Interfaces With Your Carrier in Algonquin, Cary, Crystal Lake, Fox River Grove, Huntley, Lake in the Hills, Marengo, Woodstock, and Union Concerning Commercial Water Damage.

Depending on your insurance provider, acquiring a payout after a disaster can either be very easy or relatively difficult. In general, it is best to take insurance proceedings slowly and to hire a lawyer to negotiate on your behalf. Some insurance companies will be unwilling to pay if you do not follow instructions, make small violations, or even fail to respond to their documents. At SERVPRO, we make an effort to work with business owners and insurance companies alike to ensure that the store has to pay as little as possible for repairs and employ a mitigation and restoration strategy designed to minimalize the costs of expensive replacements. In general, an insurance company may make very specific demands related to the initial steps towards repairing your commercial water damage in Southern McHenry County. Many insurers will want to choose a restoration company for you, which may be how you found out about SERVPRO. Our corporate brand is on the rosters in municipal, state, and Federal agencies as a preferred vendor. This list also includes management companies, insurance agencies, and the like. 

Or, they may have given specific guidelines regarding certifications and equipment, and we commonly meet even the strictest of these requirements. Typically, an insurance company won't ask you to make any repairs yourself, and in fact, may specifically request that you avoid making any significant changes without their express approval.    Of course, most insurers will want to be notified of any important developments or costs that arise during restorations.

In general, our representatives will be able to handle these types of calls, but you should be prepared to answer any questions and sign documents if additional approval is required on your part. Once again, it is probably best to consult a lawyer for any major decisions you may be asked to make. On small levels of damage caused by fire or water, the process may not require an attorney. 

SERVPRO of Southern McHenry County is proud to offer quality restoration services at an affordable price and has a strong relationship with most local and national insurance companies. We can even help with the paperwork. 

Call us at (847) 516-1600 to find out more about our services or how we help business owners like you in times of crisis.

Insurance tips for storm damage

6/15/2018 (Permalink)

Storm Damage Insurance tips for storm damage Insurance tips for storm damage

If your home or business has experienced storm damage and you are unsure on how to actually seek help in this sort of process or you are unsure if you are even covered for such loss, please remain calm. We understand this process may be frightening at first, but there are several professionals that can and will assist you during this process. If you need immediate help, please contact SERVPRO of Southern McHenry County, by calling 847-516-1600. We are willing to help you through this process, but for general tips and best practices, please follow the outline below provided by United Policy Holders and what they tell their clients during the process of storm aftermath.

What to do before and during a severe storm:

  • If you live on or at the foot of a hillside, place sandbags around the perimeter of your home.
  • Place rolled up towels along the inside of exterior doors to prevent water from getting in.
  • Do your best to keep your gutters clear but stay safe throughout the storm. 
  • Move valuables and items up from lower levels and away from doors and windows.
  • Find a copy of your insurance policy.  Check the wording on water damage and the amount of your deductible
  • Use the free UPHelp Home Inventory App to photo document key features of your home that could be damaged (windows, siding, roof and interior) and your possessions.

What to do after the storm:

  • If your home was damaged, focus on creating a scope of everything that was damaged and what it will cost to repair or replace. 
  • To keep a clean record and avoid premium increases, don't file a claim until you review your policy and you think your loss will exceed your deductible and be covered.  Read: To claim or not to claim...
  • If the damage was sudden and accidental and triggered by the storm, don't accept a claim denial argument from your insurer or agent that it was due to faulty construction or maintenance.  The insurer cashed your premium checks and insured your property "as is".    
  • If you file a claim and your insurer rejects it, make sure you get a clear and detailed explanation of their position.  Read: www.uphelp.org/speakUP.  Claim and coverage disputes are rarely as clear cut as your insurer makes them out to be.
  • The answer to whether your town or city will pay to repair flooding damage to your home is..."it depends."

Source: (http://www.uphelp.org/pubs/insurance-tips-storm-damage)

United Policy Holders

5 Principles of Mold Remediation

6/13/2018 (Permalink)

Mold Remediation 5 Principles of Mold Remediation Mold in a Home

SERVPRO of Southern McHenry County is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) for water, and fire restoration as well as microbial remediation.  The IICRC outlines five major principles of mold remediation.

  1. Make sure safety and health precautions are taken by cleanup professionals and occupants. Mold-contaminated buildings can be associated with a number of health problems. Anyone involved in the mold remediation process must be protected from exposure through a combination of practices and controls.
  2. A post-cleanup assessment by an independent environmental expert. An effective mold remediation cannot be developed without first determining the extent of the contamination to be removed. To ensure that remediation work is being properly performed, it is highly recommended that appropriate documentation of the remediation process be kept by project management
  3. Control of mold before it spreads further. Eliminating mold at the source of contamination is essential. Once mold spores spread through the air, it will be much more difficult to capture.
  4. Oversee the proper physical removal of the mold. The mold must be physically removed from the structure. Attempts to isolate mold or remove signs of mold on the surface are not adequate. Note that bleach alone cannot kill mold.
  5. Ensure that moisture is controlled to limit future contamination or recontamination. Mold growth is virtually inevitable if moisture is not controlled. Moisture problems must be identified, located and corrected or controlled as soon as possible.

Application of these principles may involve multiple disciplines and professionals from a wide range of restoration and indoor environmental fields.

If you suspect mold contamination in your home or business contact SERVPRO of Southern McHenry County today at 847-516-1600.

Source: IICRC

Mold Coverage and Your Insurance Claims due to Water Loss Event

6/10/2018 (Permalink)

Mold Remediation Mold Coverage and Your Insurance Claims due to Water Loss Event Mold Due to a Water Damage

It has happened. There is water everywhere. Your carpet is saturated; the drywall is wet, your furniture and even some of your personal belongings. There are so many things running through your head: how am I going to get this dry; how much of this will my homeowner’s insurance policy cover; what if this water loss event leads causes mold?!

We are here to help you prepare, should a water loss event - such as a pipe burst, pipe leak, ice damming, hot water heater leak, etc. - occur in your home. Here are some tips to help you best handle the situation:

  1. Familiarize yourself with your declarations page. This is something that you should do, as a homeowner, once you move in to your home. This way, you know what is covered under your policy and you are not surprised when something isn’t covered. If you're not comfortable with what is or isn’t being covered, you can contact your insurance agent to make the desired adjustments.
  2. Document the loss as best you can.If a water loss event occurs, take date and time stamped photos. Keep record, such as call logs or copies of e-mails, of all interaction with your insurance company and any vendors you are using to help address the issue.
  3. If you see possible mold growth or you are getting musty-like odor, contact a mold inspection company to have a mold inspection and testing performed.If a water loss event is not properly and thoroughly dried up within 48 hours, mold can begin to grow. A mold inspection and testing by a Certified Mold Inspector will determine if "abnormal" or unhealthy mold conditions exist in the area affected by the water loss event.
  4. Monitor the health of those in the home.After the water loss event occurs, if any occupants of the home start experiencing adverse health reactions such as: allergy-like symptoms or respiratory issues, this may be an indication that areas were not properly dried up and mold may have started to grow. We strongly suggest having a mold inspection and testing done by a Certified Mold Inspector if any of the homes occupants are not feeling well while in the home.

If you have experienced a water loss event in your home and have concerns of mold, contact SERVPRO of Southern McHenry County at 847-516-1600. We service all of these communities in Southern McHenry County           Algonquin, Cary, Crystal Lake, Fox River Grove, Huntley, Lake in the Hills, Trout Valley, Marengo, Village of Lakewood, Village of Oakwood Hills, Woodstock and Union.