What our Customers say...


Thank you so much for all you have done! You guys were wonderful in a very stressful situation and I cannot tell you how much I appreciate your staff. I would absolutely recommend you to my friends and family members!

The rain had come down so fast my sump pump could not keep up. I called SERVPRO and they were able to come out promptly.     They addressed all the questions I had. I would use them again. Thank you SERVPRO.

Thank you so much for your kindness and helpfulness. Never having been through this before you really made a bad situation better. Thank you again.

SERVPRO of Southern MHenry County did an outstanding job and I have recommended them to family and all my friends. My home was taken care of during this stressful time, and it looks amazing! Glad they were my first call after finding the flood in my home.

We had a flooded basement and so we called SERVPRO

They had a great attitude, were super helpful and I’d call them back any time -- though I hope I don’t have to.

SERVPRO on-site person personnel were prompt, courteous, and attentive to my needs. I will recommend them to my family and friends.

When SERVPRO arrived there crew was prompt, courteous, and addressed all my concerns. I was impressed with the knowledge and professionalism. They were simply great. We will use them in the future.

When we call SERVPRO they were courteous and professional during the call. Once at the site location the Emergency Response Team took time to answer and/or address my questions or concerns related to the loss situation. They were fantastic how they handled ever everything.

I was impressed in the knowledge and professionalism of the SERVPRO crew who performed the cleanup services. I would diffidently use SERVPRO again.

Thank you so much for all the effort it took to take care of our "disaster". We couldn't have asked for a better crew, all of whom were exceedingly professional and polite.  The work ethic displayed by the crew was truly refreshing. I had begun to think people no longer understood the concept of taking pride in their work, but that was certainly not the case with the crew that was here to take care of our fire loss. Once again THANK YOU!

Your team was great job. Couldn't asked for better.

After finding mold in our basement, we called SERVPRO of Southern McHenry County to help assess and mitigate the situation. They did an amazing job. 

Very Good, Courteous, helpful, Thank You

"Keep doing what you are doing-hard to improve on fantastic service! Not often today do you see such great workers and company follow through. Can't say enough about your people!"

Allstate sent out SERVPRO to my rental property after a small fire in the garage. There was smoke and soot damage throughout the house first floor and garage. SERVPRO came to the rescue and cleaned up everything and secured a hole in the garage wall. Thank you SERVPRO.

From the office staff to the crew(s), each and every SERVPRO employee I talked to was very helpful. Thank you for all that you do. 

I think everyone was wonderful.  You guys have a great team. 

Great job by the team!

Great job! The guys were fantastic - worked quickly and efficiently!  Thank you!

Clean up crew did very nice job.

I very rarely offer testimonials unless they are truly warranted. SERVPRO of Southern McHenry County and their team of professionals did everything they said they would. I would highly recommend SERVPRO of Southern McHenry County and their entire team/process to anyone looking for a mold remediation.

Thank you SERVPRO you were able to clean a sofa that was never touched in ten years and was soot damaged. This piece meant a lot to the us. You said you can try to restore the piece. After one of your techs cleaned it using your upholstery cleaning and some needed TLC you were able to bring it to almost look like new. Again thank you job well done.

Very trustworthy and professional.  They took well care of our furniture.

Awesome, thanks for your help and professionalism. I used ServiceMaster in the past and you guys are the opposite in a good way!!!!!!!

The SERVPRO team was great.  We couldn't have experienced anything better...clean, polite, and very efficient.  Thank you SERVPRO for all your help.

I am pleased with the results and Dan was a pleasure to work with.

We called SERVPRO for mold remediation in our office. They set up containment barriers and air scrubbers and removed all the bad stuff.

Dan and team were great. Clear communication, clear reasonable pricing, and clear schedule. This is exactly what I needed.

We felt safe having them working in our office, and had no issues.

They listened to our unique needs and followed our wishes.

We would call them back for any future clean up needs.

They were great.....Dan and Nick were so wonderful and informative

Great job.

I want to share how friendly and courteous the crew was on site when they came out to my home . I was very impressed with how efficient the service  was handled . The crew arrived promptly and worked quickly with very little interruptions . The service provide was completed per our agreement on scheduling . Thank you , I would highly recommend your company services to any of those I know may  be need of services.

I can rely on this crew any time of day under any circumstance. They are fast and reliable.

Two of our commercial rental properties (Great Clips and Tiger Koo's Martial Arts - TaeK in Algonquin) that we manage had a severe water damage.

SERVPRO came out quickly meet with our site manager and dealt with the situation professionally.

Then they worked with our insurance to get our claim resolved.

We are more convinced now than before that you truly do put your customers first and promise that we will be passing that message along to our site mangers.

We had a leak from the sprinkler system.  SERVPRO of Southern McHenry County came and dried our walls and flooring quickly so we could get back to work.  Will use SERVPRO of Southern McHenry County every time we have an issue.

Very satisfied-loved the fact they were always on time!

Thank You Very Much

Thank goodness for your SERVPRO fire damage restoration service. Without you guys, I would not know where to turn. You helped me and saved my precious home.

Did a good job.

Dan and his crew were courteous and accommodating to me......I would recommended SERVPRO to my family and friends

SERVPRO cleaned up my business very nicely. They absolutely know what they're doing.

Your team did an awesome job for us when we had them handle our mold problem...thanks!

Good job. Very polite and did their best in drying all affected rooms

Absolutely Excellent Customer Service. They handled our water damage perfectly.