If you have a fire or water emergency, please call us now at (847) 516-1600

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Fire & Water - Cleanup & Restoration


Quick Response for Home Located in Lake in the Hills

There was a major storm event during the September heavy rains. The sump pump was overwhelmed by having 4 inches downpour within 30 minutes. The water backing up into to the basement level of this home in the Lake In the Hills. The photo illustrates what water can do. There was ¼ inch of water covering the carpet and wicking up the walls. The client’s agent had recommended us because we provided superior customer service, quick response, and extensive knowledge. We extracted the water to create a safer home environment. We also placed air movers and dehumidifiers were set up to evaporate and capture the remaining moisture lingering in the structure. This moisture removal took three days to dry out the structure by following IICRC guidelines required by SERVPRO and the insurance company. Per the request of the client we were able to do the reconstruction repair.

If this should happen to you call SERVPRO of Southern McHenry County at 847-516-1600.