Recent Posts

Biohazard Cleanup Requires The Right Company

7/25/2017 (Permalink)

Biohazard Biohazard Cleanup Requires The Right Company At a Crime Scene Cleanup

Bio-hazard cleanups require highly specialized cleaning company that provides bio-hazardous, blood cleanup services for people involved in accidental or trauma scene situations. Employees should be professionals highly trained in biohazard cleaning that will safely and discreetly remedy any blood scene involving biohazardous or infectious wastes and dispose of it properly. Biohazards such as: blood, bodily fluids, and tissues are contained, removed and all surfaces disinfected to provide a clean and safe environment.

Homeowners, property managers, co-workers, families and friends should find from emotional trauma and physical hazards associated with cleaning a bio-hazardous scene. We advise that family, friends, and co-workers should not try to cleanup a bio-hazard scene due to the potential bloodborne pathogen dangers and the emotional pain associated with the victims. We provide strict privacy for any biohazard cleanup at a trauma scene.

We work with all insurance companies if insurance is used.

Call SERVPRO of Southern McHenry County 847-516-1600 when the emergency occurs.

Should Commercial Carpet Cleaning be Done By a Professional

7/25/2017 (Permalink)

Commercial Should Commercial Carpet Cleaning be Done By a Professional Cleaning Commercial Carpeting

With regular commercial carpet cleaning, office flooring can remain in excellent condition for many years. Any professional brought in to clean the carpet should have be properly trained or ceritifed.

You should be regularly vacuuming and cleanup this very important and will greatly extend the life of the carpet. However, deeper treatment is needed periodically. This consists of cleaning near the entry points of the building, and any other high traffic areas. Regular maintenance should also include complete cleaning at least twice a year. SERVPRO of Southern McHenry County professionals use hot water extraction for this process.

SERVPRO of Southern McHenry County technicians are trained on various carpet construction, are exposed to a variety of soiling conditions, and different common cleaning methods providing a wealth of experience and knowledge.

If you have any questions please contact us at 847-516-1600.

Emergency Readiness Program (E.R.P.)

7/25/2017 (Permalink)

Commercial Emergency Readiness Program (E.R.P.) Emergency Readiness Program

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program. Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

By working with SERVPRO® of Southern McHenry County develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call SERVPRO of Southern McHenry County at 847-516-1600 today for a No Cost Assessment of Your Facility!

Helping you to be “Ready for whatever happens,”

What Technicians Learn During Water Damage Restoration Courses

7/24/2017 (Permalink)

Water damage restoration courses certify technicians in the proper techniques for drying excessive moisture in the environment and structure. Accidents such as sewage backup, flooding, and broken pipes can happen to anyone, and the good news is that most homeowner’s insurance companies will cover the cost. Quick action is necessary to stop further degradation of the property.

What are some of the classes the technician will be introduced to? What is the technician going to be qualified to do upon completion?

The first step is to stop the flow of the liquid. The repair process is not possible without stopping that flow, and a technician is taught to investigate whether or not the problem has been stabilized. The technician is not qualified to repair the cause, but is trained to ensure the situation is stable before proceeding in the restoration.

Extraction is the first step of the drying process, and there are numerous pieces of equipment to remove the excess moisture. There are a number of tools available that help measure the moisture, and the professional knows how to tell the difference between good and bad humidity.

Psychrometrics is the science behind measuring gases or liquid in the environment. The person will learn how to take readings and how to properly decipher those readings. Without psychrometrics the expert cannot know whether or not the process has been successful, so it is a necessary part of standard water damage restoration courses.

Air movers are an important part of the process as they help cycle the air. The technician learns how to choose the right air movers, and how to place them properly for maximum results. It is important to know how to recognize and use Cubic Feet per Minute, or CFM, for this process.

Evaporation happens naturally with proper circulation, but the process has to be motivated to guarantee less damage to furnishings and structure. It can be used to speed the process along, or it can hinder the process. The technician learns how to use evaporation properly to hasten the drying process.

Water damage restoration courses prepare a technician to repair the effects of damaging liquid. Proper techniques will prevent bacteria and mold growth, and the property will be stabilized in turn. Each step is important for a satisfactory outcome.

The most important thing is the technician learns to follow the S500 the procedural standard for the water damage restoration industry, developed by the American National Standards Institute (ANSI) and Institute of Inspection, Cleaning and Restoration Certification (IICRC). Based on years of in-field experience, exhaustive research, and responsible restoration practices, the S500 sets the standard for water damage restoration businesses everywhere.

If you have any questions or you need emergency call us at 847-516-1600.

Protecting Your Home While on Vacation

7/24/2017 (Permalink)

Don't let the anticipation of a well-deserved vacation blind you to the risks of leaving your home unprotected. Go ahead and plan your vacation, but take these precautions before you leave.

The Insurance Information Institute reports that the majority of residential break-ins occur during the prime vacation months of July and August. Preventing burglaries and other problems when you are away takes a minimal amount of planning and can increase your peace of mind greatly while you travel. Experts in home security say that the key to keeping your home secure while on vacation is simply to make your home the least appealing target on your block.

Following the tips below, you can make your house harder to break into, and give yourself peace of mind that you have taken all the precautions for home security.


While using personal pages on the Internet may be a convenient way to keep in touch with friends, sharing your itinerary can cause problems while you are away from home. Show some caution when you talk about your trip. Your blog isn't the best place to announce that you'll be away from home for a month.  The less information you put out there, the less likely it is to reach the wrong ears and eyes. 

Locking Up

Before you leave for vacation be sure you physically secure and check all windows and doors. This seems so obvious, but hey, it's easy to forget. If you keep a window unlocked to allow the cat easy access, or never bother to turn the deadbolt on the kitchen door, now's the time to clean up your act. Locking your home makes it less attractive to opportunistic burglars. If you don't make it easy, there's a better chance that when you get home, your house will be in the same condition as when you left it. 

Unplug Electronics

Disconnecting the power to some of your electronics, like your desktop computer, coffee pot and television can save you money while you're gone and eliminate the worry that you've accidentally left them on by mistake. Turning off your garage door is also an effective way to keep thieves from opening it with a universal remote. 

Maintaining Appearances

If your house is obviously uninhabited, you may be at risk of becoming a target for a burglar. An occupied home looks lived in. Lights go on and off, and cars come and go. When you're away, everything stops. To help create the illusion that the residence is still occupied, invest in timers that turn on the interior lights for a few hours every evening. If you can get a neighbor to take out your garbage and put the cans back after the garbage pickup, it's another way to send the message that everything is proceeding normally at your house. 

Paying someone to keep the yard mowed while you are away is a good idea if you will be gone for a significant amount of time in the spring or summer. Parking a car in your driveway also can make it appear as though someone is at home.

Mail Delivery

Piles of mail and newspapers can make it clear that you are away. While you can temporarily stop mail and newspaper delivery while you're on vacation, the doesn't recommend this practice because newspaper or postal workers will know you are away. Failing

Protecting Your Home

A burglar alarm, while not foolproof, helps secure your home. While alarm systems are expensive, the Insurance Information Institute reports that a sophisticated alarm system can result in insurance discounts of 15 to 20 percent. If you don't have an alarm system, installing deadbolts on doors and windows can make it more difficult for thieves to enter your home. The Insurance Information Institute also recommends turning your computer off and locking up important documents to prevent burglars from accessing financial and personal information. Locking up expensive jewelry and small electronic devices before leaving home will help you avoid the theft of your most valuable possessions. 

Enlist the Help of Neighbors

Tell your closest neighbors you’re going out of town and ask them to watch your home. By leaving them a key they can enter the home if there’s an emergency or even turn lights off and on periodically.

If you have a neighborhood watch group in your area, you can ask them to keep an eye on your home, too. It's another way to make sure someone reliable is paying attention to the premises while you're gone 

Consider Hiring a House or Pet Sitter

The best way to make sure your house is safe while you're gone is to have someone you trust still living in it. You may be lucky enough to have a tidy and conscientious relative who'll move in temporarily and water the plants, feed the pets and pick up the newspapers. If not, there are services you can use for house-sitting and pet-sitting while you're away. This can be a pricy option, but it's a solution that touches all the bases. 

Preventative Maintenance

Burst or leaking pipes can make you quickly forget all about your relaxing vacation. Shutting off the main water supply may help eliminate the possibility of plumbing problems when you are out of town. Insulating pipes and keeping the heat on during a cold snap will help prevent burst pipes.

Returning from Vacation

When you get back from your trip, be sure you inspect your home upon your return. Look for signs of entry or missing items. If you notice anything stray, be sure to call the police immediately. It’s a good idea to wait outside the home until help arrives and when they do be sure to allow them to collect fingerprints. Be sure not to allow anyone to walk on the lawn until the police have left as well.

Sources: The Insurance Information Institute

Southern McHenry County Residents: Follow These Mold Safety Tips If You Suspect Mold

7/23/2017 (Permalink)

Mold Remediation Southern McHenry County Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Southern McHenry County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Southern McHenry County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 847-516-1600.

Candle Fire Tips and Facts

7/18/2017 (Permalink)

Fire Damage Candle Fire Tips and Facts A candle fire in progress.

The winter holiday season is upon it is traditionally a festive time of year filled with colorful decorations and family gatherings, it is too often a time of tragedy and loss as well. National Fire Protection Association (NFPA) statistics indicate that 28% of all home fires and 35% of home fire deaths occurred between the months of December, January, and February. These winter fires result from a variety of sources. From 2009-2013, U.S. fire departments responded to an estimated 9,300 home structure fires that were started by candles. These fires caused 86 deaths, 827 injuries and $374 million in direct property damage. And the top three days for home candle fires were Christmas, New Year's Day, and Christmas Eve.

Facts and figures

During the Six-year period of 2009-2014

  • Candles caused 3% of reported home fires, 3% of home fire deaths, 6% of home fire injuries, and 5% of the direct property damage in home fires.
  • Candle fires occurred in these rooms: 44 percent of candle-sparked fires start in bedrooms, , 19 percent in living rooms, family rooms or dens, 11 percent in bathrooms, seven percent in kitchens, and four percent in dining rooms.
  • Roughly one-third (36%) of home candle fires started in bedrooms. These fires caused 32% of the associated deaths and 47% of the associated injuries.
  • Falling asleep was a factor in 11% percent of the home candle fires and 30% of the associated deaths.
  • On average, 25 home candle fires were reported per day. 
  • More than half (58%) of home candle fires occurred when some form of combustible material was left or came too close to the candle.
  • December is the peak time of year for home candle fires. In December, 11% of home candle fires began with decorations compared to 4% the rest of the year.

Here are some candle safety recommendations:

  • Don't leave them unattended. If leave a room, extinguish the candle and re-light it when you return.
  • Maintain a two-foot circle of safety around a lighted candle. It shouldn't be near clothing, books, curtains, etc. A breeze from an open window or forced hot air from a heat duct can, for instance, sweep a curtain into the proximity of the flame.
  • Use candles with a sturdy base
  • Trim the wick to one-quarter inch. That prevents the flame from becoming too large.
  • Keep lighted candles out of areas where they can be knocked over by kids or pets. People like to put candles at the end of a coffee table, but that's where people reach over to get something, and their clothes can come in contact with a flame.
  • Some candles require special attention, such as those with combustible material embedded in them. When the candle burns down, a little plastic fish, for example, becomes exposed to the flame, and it may ignite.

We here at SERVPRO of Southern McHenry County wish you the Happiest of the Holidays.

  • Source: National Fire Protection Association

Fires Can Be Traumatic

7/14/2017 (Permalink)

Fire Damage Fires Can Be Traumatic Here is where the fire started and there was smoke damage throughout the house.

Any fire loss is a traumatic event for home or business owners, leaving you highly stressed and unsure of the process of getting life back to normal. SERVPRO of Southern McHenry County delivers compassionate and caring restoration services and guides you through the restoration process so you can recover as quickly and efficiently as possible.

Fire losses are often also water losses and represent a wide variety of technical challenges and SERVPRO of Southern McHenry County has the skills, specialized equipment and systems necessary to return structures back to their normal functioning condition. We thoroughly assess the damage caused by fire, smoke residue and water and start the restoration process immediately because fast action helps to minimize further and extensive fire and smoke damage.

Because SERVPRO of Southern McHenry County specializes in mitigation rather than reconstruction, we do everything possible to restore, rather than replace, damaged structure and even its contents in order to get the job done faster. We are the professionals at removing even the most difficult and persistent smoke odors in the Southern McHenry County area, as well as providing the kind of restorative cleaning required to return property and its' contents to preloss condition.

If you have any questions or you need emergency services call us at 847-516-1600.

Restoring Your Southern McHenry County Commercial Property After A Water Damage Event

7/12/2017 (Permalink)

Commercial Restoring Your Southern McHenry County Commercial Property After A Water Damage Event This flooded basement was caused by a recent storm.

Flooding and water damage events at Southern McHenry County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Southern McHenry County
SERVPRO of Southern McHenry County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


    JSR - Journeyman Fire & Smoke Restorer
    OCT - Odor Control Technician
    CCT - Carpet Cleaning Technician
    UFT - Upholstery & Fabric Cleaning Technician
    JTC - Journeyman Textile Cleaner
    ASD - Applied Structural Drying Technician
    SRT - Fire & Smoke Damage Restoration Technician
    RRRP - Lead-Based Paint Activities and Renovation
    WRT - Water Damage Restoration Technician
    Successful Subrogation for Restoration Contractors
    IICRC Certified Firm
    AMRT - Applied Microbial Remediation Technician
    American Drying Institute
    ECTP - Employee Certification Training Program
    RRT - Carpet Repair & Reinstallation Technician


    Huntley Chamber
    Algonquin/Lake In The Hills Chamber
    Cary Grove Chamber
    Crystal Lake Chamber

We are an IICRC Certified Firm

7/12/2017 (Permalink)

Biohazard We are an IICRC Certified Firm Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm.

SERVPRO of Southern McHenry County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.